The sales and customer department is one of the essential sections in the Riwaa platform. Through it, you can execute sales operations, offer promotional deals, track e-store orders, and manage everything related to sales and cashier.
Features available in the Sales and Customers Department
-
Point of Sale (Cashier)
Add and manage sales boxes, execute sales operations, issue invoices, and receive due amounts from customers.
-
Sales Box Management
Monitor the balance of each box, know the deficit or surplus, the amounts collected according to payment methods, and print the closing report.
-
Sales Invoices
View all sales invoices issued from the cashier or e-store such as (Salla or Zid), receive due amounts from customers, and easily export invoices to an Excel file.
-
Promotional Offers
Easily create your promotional offers: "Direct discount on the product" or "Discount when purchasing another product," and enhance your communication with customers.
-
E-store Orders
Manage your e-store orders (after linking with the Riwaa platform), issue invoices to reflect correctly on your reports and sales.
-
Customers
Add and manage your customer data easily, receive due amounts, and export their data to an Excel file.
-
Sales Settings
Set up cashier and e-store settings, choose how products are displayed on the cashier screen, and specify receipts, among other things.
Frequently Asked Questions
What is the difference between cashier invoices and e-store invoices?
-
Cashier invoices: Issued directly through the point of sale in the Riwaa platform.
-
E-store invoices: Issued upon receiving the order from the e-store (Salla or Zid) to correctly reflect sales and reports on the Riwaa platform.