How to add and manage sites on the Rawa platform

Branch and warehouse management is an essential part of the success of your business. Through the Riwaa platform, you can easily add and manage your branches. In this article, we explain all the details.

ℹ️ Note: The number of locations varies according to the subscription package, and fees apply for each additional location. For more details, see the Packages and Prices page.

#Add a New Location

1. Go to Settings > Locations > Add New Location.

2. Enter the following information:

   • Location Code (mandatory): A number that distinguishes each branch.

   • Location Name (mandatory): Appears on the invoice.

   • License Type: (Commercial registration, Ministry of Municipal and Rural Affairs license, Ministry of Investment license…).

   • License or registration number.

   • Location Address: Required for the electronic invoice, add the address based on the national address.

3. Click "Next, Copy Prices."

4. Read the instructions, then click "I Understand."

5. Choose the location you want to copy prices from, then click "Start Copying."

ℹ️ Note: The following are copied: retail price, wholesale price, purchase price, tax code.

1. Wait for the copying to complete, then click on "Locations List."

2. You can now assign users, and manage invoices and inventory in it.

ℹ️ Note: When adding a new location, all products in the main site's inventory are copied, but with quantities of 0. You can add quantities later through:

Products and Inventory > Products, or through purchase invoices or stock transfers.

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#Deactivate Location

#Before deactivating the location, ensure:

• The sales box at the location is closed.

• Stock transfer requests related to this location are completed.

• The location is not assigned as a store for the online store.

#Steps to deactivate the location:

1. Go to Settings > Locations.

2. Click on the ⚙️ icon > Deactivate Location.

3. Click "Deactivate."

4. Deactivation is immediate.

ℹ️ When deactivated, the following details are hidden until the location is reactivated:

• Location details from inventory (branch-specific quantities and prices).

• Sales box details from Sales Box Management.

#To reactivate the location:

1. Go to Settings > Locations.

2. Click on the ⚙️ icon > Activate Location.

3. Click "Activate."

4. Inventory details appear with previous quantities.

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#FAQs

1. Can I edit the location code or name?

   Yes, you can. Click on the ⚙️ icon > Edit Location > Edit Data > Save.

2. Can I add a main warehouse and several branches?

   Yes. Add all the locations you have, then transfer inventory between them as needed.

3. Can I delete a location from the platform?

   No, you cannot delete a location from the platform. But you can deactivate it.

4. Does deactivating a location affect previous sales reports?

   No, deactivating a location does not affect previous reports or sales.

5. Can I temporarily deactivate a location?

   Yes. You can temporarily deactivate a location and reactivate it whenever needed.

6. Are there any fees for reactivating a location?

   No. Reactivating a location does not incur any fees.

7. A message appears: Unable to deactivate due to a pending request. What should I do?

   Complete the stock transfer requests related to this location through the Stock Transfer page, then try again.

8. When reactivating a location, do product quantities return as they were?

   Yes. Inventory details return with the same previous quantities.

9. How do I activate sales boxes in the new location?

   • Go to Settings > Locations.

   • Click on the ⚙️ icon > Edit Location.

   • At the bottom of the page, click the Activate Sales Boxes button.

   • Click "Activate," then "Save."

10. Will online store orders stop reaching the Riwaa platform when a location is deactivated?

    When attempting to deactivate a location linked with an online store, a message will appear (Unable to deactivate the location due to an active application in it). Change the inventory location through: Available Apps > My Apps > Settings.

⚠️ Note: Changing the warehouse location affects the product quantities linked to the store, and the new quantities will be reflected according to the location changed to.