How to add your company information on the Riwaa platform

Adding your company's data on the Riwaa platform ensures its correct appearance on invoices in compliance with the requirements of the Zakat, Tax and Customs Authority. In this article, we will explain how to easily add your company's data to the platform.

#Adding Your Company's Information to the Platform

1. Go to Settings > Company Information.

2. Add the following data:

• Company Logo:

  Click on the image icon > choose the logo > the logo appears in the designated area.

ℹ️ The company logo appears on all invoices and quotations.

• Company Name:

  It appears automatically based on the name you added during registration on the platform, and it can be modified.

ℹ️ The company name is one of the electronic invoicing requirements, appearing automatically on invoices.

• Tax Number (if available):

  It is a 15-digit number you obtain after registering for VAT or excise tax. It starts and ends with 3, e.g., 301121971500003.

ℹ️ The tax number is one of the electronic invoicing requirements. When added:

• It appears automatically on new invoices issued.

• The invoice title will be (Tax Invoice) or (Simplified Tax Invoice) depending on the issuance method.

⚠️ Note:

If you are not registered for VAT:

• Leave the tax number field empty.

• The invoice title will be (Invoice), and all tax-related details will be hidden to comply with the Zakat, Tax and Customs Authority requirements.

• Email Address:

  The email you used to register on the platform, which is the main account with all permissions and where the subscription is activated.

ℹ️ The email address cannot be changed from the platform. If needed, contact technical support via direct chats within the platform.

• Mobile Number (optional):

  The contact number for the main user or company owner.

ℹ️ The mobile number is used to contact you when needed.

• Company Activity:

  Choose the appropriate activity from the dropdown list.

• Company Address:

  The main branch address according to the national address.

• Commercial Registration:

  It is a 10-digit number issued by the Ministry of Commerce to each establishment or trader upon issuing the commercial registration.

ℹ️ The commercial registration is one of the electronic invoicing requirements in the second phase for tax invoices (B2B). When added, it will appear automatically on tax invoices issued after its addition.

• After completing the data entry, click "Save."

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#Adding Your Company Logo to Invoices:

1. Add the logo within the company information.

2. Go to Sales & Customers > Sales Settings.

3. Click on Receipts.

4. Choose the type of receipt: Simplified Tax Invoice, or Tax Invoice.

5. Tick (✓) in front of the company logo.

6. Go to the bottom of the page, click "Save."

#Adding Your Commercial Registration to Simplified Tax Invoices:

1. Add the commercial registration within the company information.

2. Go to Sales & Customers > Sales Settings.

3. Click on Receipts.

4. Choose Simplified Tax Invoice receipt.

5. Tick (✓) in front of the commercial registration.

6. Go to the bottom of the page, click "Save."

#Adding Your Company Address to Invoices:

1. Go to Settings > Locations > ⚙️ > Edit Location.

2. Go to Address > Add branch address according to the national address.

3. Click "Save."

ℹ️ The address is one of the electronic invoice requirements, added based on the national address. It reflects directly on invoices issued after its addition, and changing or modifying it will not affect previous invoices.

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#Frequently Asked Questions

1. I don't currently have a tax number, what should I do?
   You can leave the field empty and add it later after registering for tax.

2. I added the tax number within the company information, but it didn't appear on the invoice?
   Ensure the tax number is added correctly > click "Save Changes" > void the invoice then reissue it.

3. Does the tax number appear on all invoices?
   Yes, the tax number appears on all sales and purchase invoices.

4. Do the website or mobile number appear on invoices?
   No, these details do not appear on invoices, but they can be added manually in the notes section when issuing the invoice.

5. How do I change the company logo?
   From Settings > Company Information > click on the logo > choose the new logo > click "Save Changes."

6. What are the suitable formats for uploading the logo on the Riwaa platform?
   You can upload your company logo in one of the common formats: jpeg, jpg, png, svg.

7. Can I control the size of the logo from the platform?
   The logo size cannot be changed from the platform, ensure to adjust the logo size before uploading it to the platform.

8. Can I delete the logo from the platform?

   No, the logo cannot be deleted from the platform, but it can be hidden from Sales & Customers > Sales Settings > Receipts.

9. If I change the activity name or tax number, does it change on previous invoices?

   No, the activity name or tax number does not change on previously issued invoices, the change will apply to new invoices.

10. Can I change the position of the logo or company name on the invoice?

    Sorry, the design or components of the invoice cannot be modified; its shape and design are fixed on the platform.

11. I added the commercial registration by mistake and issued an invoice, what should I do?

    You must void the invoice, then correct the commercial registration number, and reissue the invoice.