Connecting the electronic scale with the Riwaa platform

Whether you are selling fruits and vegetables, meat, spices, nuts, or any other products that require weight measurement for sale, you can connect the electronic scale to the platform to sell them easily. In this article, you will learn the details.

#Steps to Connect the Electronic Scale to the Platform

1. Print a barcode from your electronic scale.

2. Go to the Riwaa platform > Settings > Settings.

3. Go to the settings for products sold by weight.

4. Specify the following data based on the barcode:

   • The appropriate weight unit (kg, g...).

   • The last digits of the barcode: choose whether they represent the price or the weight.

   • Scale indicator start: the first two digits of the printed barcode.

5. Check the option (✔) for (the weighted product barcode contains a check digit).

6. Click "Save."

#How to Add a Weighted Product Barcode When Connecting the Electronic Scale to the Platform

1. Go to Products and Inventory > Products > New Product.

2. Choose the product type (single type, multiple types).

3. Enter the product name.

4. Add the SKU as follows:

   • Print the product barcode from the electronic scale.

   • Remove the first two digits (scale indicator start).

   • Enter the next five digits as the product SKU.

     Example:

     Product name: Apple

     Barcode: 990000123101

   • Add the next five digits (00001) as the product SKU.

5. Go to the product quantity and prices.

6. Check the option (✔) for a weighted product.

7. Complete entering the rest of the product data.

For more details on how to add a weighted product, click here.

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#Frequently Asked Questions

1- When should I connect the scale to the platform?

It is preferable to connect the scale before uploading products to ensure that product data matches between the scale and the platform.

2- Can I connect more than one electronic scale with the Riwaa platform?

No, you cannot connect more than one electronic scale with the platform.

3- How do I adjust the scale settings to print the barcode?

Settings vary depending on the type of scale. Refer to the user manual or contact the company from which you purchased the scale for assistance.

4- How do I determine if the last digits of the barcode represent the price or the weight?

Based on the product settings in the electronic scale. If you are unsure, contact technical support via live chat.

5- If I change the electronic scale, will previous products in inventory be affected?

Products will not be affected if the new scale settings and SKU are identical to the previous scale.