How to issue a purchase return invoice from the Riway platform

Issuing return purchase invoices from the Riwaa platform helps you document the process of returning products to the supplier, whether due to a prior agreement, product damage, supply errors, or any other reason necessitating the return.

⚠️ Note: A return purchase invoice cannot be modified or deleted after completion, so please verify the data before issuing the invoice.

Steps to issue a return purchase invoice

1. Go to:

   Purchases and Suppliers > Return Purchase Invoices > New Return Purchase.

2. Add the basic data:

   • Supplier name.

   • The location (branch) from which the products will be returned.

   • Supplier invoice number (optional).

   • Notes (optional).

3. Add the products:

   • Search for the product name or SKU.

   • Click on the product name.

   • Enter the new price excluding tax (cost of the product per unit "piece" in Saudi Riyals).

   • Choose the tax code.

   • Add the new quantity you want to return to the supplier.

   ℹ️ Notes:

   • If the product is of multiple types, make sure to choose the required type and add the quantity according to the type you selected.

   • If the product is weighted: Add the quantity according to your purchase method from the supplier (in kilos or grams...).

   • If the product is sold in bundles: Add the quantity according to the SKU you selected (by piece or bundle). Any change in the piece quantity will affect the bundle quantity, and vice versa.

   • If the product is tracked by serial number or batch number: Choose the SKU of the product, and upon completing the invoice, a window will appear to enter the product details.

   • Repeat the steps and add all the products you want to return to the supplier.

4. Enter payment details:

   • If the invoice has been paid by the supplier "full or partial payment":

     1. Choose "Pay Now".

     2. Select the payment method.

     3. Enter the paid amount.

     4. Specify the due date for payment if partial payment "optional".

     If the invoice has not been paid by the supplier (deferred invoice):

     1. Choose "Pay Later".

     2. Specify the due date for payment "optional".

   ℹ️ Note: The payment due date is considered a reference date only, it does not affect the return purchase invoice date and is not reflected in the reports.

5. Issue the invoice:

• Click "Complete", the return purchase invoice is issued immediately and the data is reflected on the platform.

---

#Frequently Asked Questions

1- How can I issue a return purchase invoice after deleting the product from the platform?

Add the product to the platform with its quantity manually, then issue the return purchase invoice.

2- What product data will be affected after completing the return purchase invoice?

The product quantity in the branch selected when issuing the invoice will be affected.

3- Is there a report to know the stock return operations for a specific product?

Yes, you can know the stock return operations for a specific product through:

• Reports > Inventory > Product Movement Report.

• Search for the product name.

• Click on the filter icon in the operation type column.

• Choose the operation type (Return Stock) > Apply.