Learn how to set up a digital menu, specify the products displayed on it, and share it with your customers.
What is the digital menu?
The digital menu is an electronic version of your product list that allows you to display products to customers and receive their orders through a link or QR code.
ℹ️ Information before you start
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The digital menu is a paid feature that requires subscription and activation before use.
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Products are added and managed through the platform > Products and Inventory > Products.
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You can create more than one menu and specify the categories and products that appear in each.
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You can choose the menu you want to display to customers.
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The menu is intended for displaying products and receiving orders, and does not currently support payment.
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A menu cannot be customized for a specific branch.
Setting up the digital menu
After subscribing to and activating the feature, follow these steps:
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Add products to the inventory (if you haven't added them previously).
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Go to Sales and Customers > Digital Menu > Menu Setup.
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Enter the subdomain, which is the name that will appear in the menu link.
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Choose the menu you want to display to customers from the "Displayed Menu" list.
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Enable the "Receive orders from the menu" option if you want to allow customers to add products to the cart and complete the order.
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Click "Save."
ℹ️ Note: If you disable the "Receive orders from the menu" option, customers can only browse products without adding them to the cart or sending an order.
Customizing the menu appearance
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From Sales and Customers > Digital Menu > Menu Appearance.
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Add the following data:
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Main image of the menu.
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Main text: The phrase that appears at the top of the menu.
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Secondary text: The phrase that appears below the main text.
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Colors.
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Click "Save."
Creating a new menu and specifying displayed products
You can create more than one menu and specify the categories and products that appear in each.
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Go to Sales and Customers > Digital Menu > Menu Setup.
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Click "Create New Menu."
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Click "Add Sales Interface."
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Specify the categories and products you want to display in the menu.
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Move categories or products you do not want to display to the "Hidden" list.
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Save the sales interface.
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Go to the digital menu page.
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Choose the desired menu.
ℹ️ Note: You can create more than one sales interface with different settings, then choose the interface you want to use in the digital menu.
Sharing the menu with customers
You can share the menu using the link or QR code.
Sharing the menu link
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To copy the link: Click "Copy" next to the subdomain field.
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To open the menu directly: Click "Go."
Sharing the QR code for the menu
The QR code appears on the digital menu page on the platform, and you can:
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Scan the QR code to open the menu.
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Click "Print" to print the code.
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Click "Download" to save and share it with customers.
💡 You can place the QR code in the store or on tables for the customer to access the menu directly.
FAQs
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What data appears in the digital menu?
Product name, description, price, main product image, categories, additional options, and establishment logo. -
Is the main menu image different from the establishment logo?
Yes.
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The establishment logo is added from Settings > General > Company Information. It appears in the upper right corner of the digital menu screen.
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The main menu image is added from Sales and Customers > Digital Menu > Menu Appearance. It appears in the digital menu at the top center of the screen.
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Does the link have a specific expiration date?
No, there is no specific expiration date for the menu link. -
Can I change the menu language to English?
Yes, there is an option to change the menu interface language, but product and category names are not automatically translated; you must enter the name in both Arabic and English in the same field on the platform. -
Do I need a special device to use the digital menu?
No, the menu can be set up from the platform, and customers can open it from any device using the link or QR code.