If a supplier owes you a sum of money for returning products you previously purchased from them, or for any other reason, you can easily document the receipt of the amount through the Riway platform. In this article, we explain the steps in detail.
Steps to Receive a Due Amount from the Supplier
From the Suppliers List
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Go to Purchases and Suppliers > Suppliers.
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Search for the supplier by name or code.
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Click on the three dots in the actions column.
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Choose "Pay the Supplier's Due Amount."
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All invoices that the supplier has not paid will appear.
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Select the payment method.
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Enter the amount the supplier has paid (full or partial).
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Click on "Pay."
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The invoice is paid directly.
From the Purchase Returns Invoices List
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Go to Purchases and Suppliers > Purchase Returns Invoices.
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Search for the invoice number.
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Click on the icon (⚙️).
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Choose "Settle."
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Select the payment method.
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Enter the amount you want to receive from the supplier (full or partial).
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Click on "Pay."
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The invoice is paid directly.
ℹ️ Note: You can settle the amounts due to the supplier using their credit balance. For example: If you owe a supplier 500 riyals due to an unpaid purchase invoice, and the same supplier has a credit balance of 500 riyals resulting from a returned transaction that has not been refunded, the "Credit" option will automatically appear among the payment methods. Enter the amount you want to settle and complete the steps.
If the amount due is greater than the available balance, you can pay part of the amount due using the credit balance and pay the remainder using another payment method.
Frequently Asked Questions
1- Can I receive multiple invoices from the supplier at once?
Yes, you can receive multiple invoices at once, provided that the payment method is the same. If the payment method from the supplier differs, you must receive each invoice separately.
2- What payment methods are available to receive due amounts from suppliers?
The Riway platform offers two payment methods (cash, credit card).
You can add other payment methods through Settings > Payment Methods, for more details click here.
3- Can I receive part of the due amount instead of the full amount?
Yes, you can receive a partial or full amount depending on each invoice.