How to add a discount to a sales invoice

Through the sales screen, you can offer discounts to your customers directly, whether the discount is on a specific product or on the total invoice. In this article, we explain the steps in detail.

#Steps to Apply Discount on the Sales Screen

1. Go to Sales and Customers > Points of Sale.

2. Open the sales box.

#To Add a Discount on the Entire Invoice

1. Add the products in the sales screen.

2. Click on the "Discount Amount" option on the left side of the screen.

3. Choose the type of discount "Specific Amount or Specific Percentage."

4. Enter the discount value.

5. Click on the (✔) mark.

6. Complete the invoice issuance steps.

#To Add a Discount on a Specific Product

1. Add the products in the sales screen.

2. In the main sales interface: click on the arrow next to the total price column.

3. In the image sales interface: click on the arrow next to the product data on the left side of the screen.

4. Enter the discount percentage (per item) in the designated field.

5. Complete the invoice issuance steps.

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#Frequently Asked Questions

1- Can I add a discount on a specific product and then add a discount on the total invoice as well?

You cannot apply a discount on the product and a discount on the total invoice at the same time. Apply only one discount: either on the product or on the total invoice.

2- I have a user account (cashier), I'm trying to add a discount on the invoice but the option is not activated?

Contact the main account holder to check the permissions available to you.

3- Can I add a discount on a product with a promotional offer?

No, you cannot add another discount on the product when there is a promotional offer on it, choose one of them.

4. How can I sell one piece with a discount and another without a discount from the same product?

Use promotional offers to implement this type of discount. For more details click here.

5- Can I apply a discount on the product if the price per item becomes less than the cost price per item?

Yes, it can be done after activating the option (allow selling below cost price).

1. Go to: Sales and Customers > Sales Settings > Sales Details.

2. Activate the "Sell below cost price" option.

3. Click "Save."

6- How can I enter the product price after the discount directly instead of specifying the discount percentage?

Add the product price after the discount in the designated price field in the sales screen. The system will automatically calculate the discount percentage.