How to benefit from Monsha'at support for Rewaa platform subscription

The partnership between Rewaa and the General Authority for Small and Medium Enterprises (Monsha'at) allows you to benefit from the Mazaya Program support when subscribing annually to the Rewaa platform.

With this support, you can get a discount of 1,500 SAR provided by Monsha'at, in addition to an extra discount from Rewaa of 48%, bringing the total discount to 63% (including Monsha'at support) depending on the package type.

#Enterprises that can benefit from this support

• Micro-enterprises, small enterprises, medium enterprises.

• The enterprise must have a valid Saudi commercial registration.

#Data required to complete the subscription

• Owner's data (name and mobile number).

#Supported sectors

• Retail sector.

• Restaurants and cafes sector.

• Services sector.

You can find out the prices and support details through the Mazaya platform of the General Authority for Small and Medium Enterprises (Monsha'at). To access the platform, (click here).

In addition to the services provided within the package, you will receive:

• Assistance in uploading products on the platform.

• Free group training on how to use the platform.

• An account manager to follow up on your use of the system after subscription.

• Help Center containing detailed articles explaining all platform features.

• A technical support team available around the clock to assist you in case you encounter any technical issues.

#How to apply for the supported Rewaa packages

You can apply for support via the Mazaya platform by following these steps:

1. Open the official link for the Mazaya platform from (here).

2. Choose the package suitable for your business activity.

3. Click on "Request Service", then log in via Nafath.

4. Specify the type of business activity and complete the required data.

5. Submit the request, and it will be forwarded to the Rewaa sales team to follow up and complete the subscription steps.

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#Frequently Asked Questions

1. Is registration on the Mazaya platform free?
   Yes, registration on the Mazaya platform of the General Authority for Small and Medium Enterprises (Monsha'at) is free, and no fees are imposed for joining or benefiting from the offers available on it.

2. Can I benefit from the discount for more than one enterprise?
   The discount is granted to one enterprise only within the enterprises under the same commercial registration.

3. What happens if I do not have a commercial registration?
   The Monsha'at offer is designated for enterprises with an active commercial registration.

4. Can I benefit from the Monsha'at discount when renewing the subscription?
   If you benefited from the Monsha'at discount on your first subscription, the same discount rate will be applied when renewing the subscription.

5. Do I need to contact the Rewaa team after registration, or is the discount applied automatically?
   You will be contacted directly by the Rewaa sales team after submitting the request through the Mazaya platform. You can also follow up through the following channels:

   • Direct chat within the Rewaa platform.

   • Via WhatsApp: (click here).

   • Sales team email: sales@rewaa.com .

6. Can I benefit from the discount if I have received other government support?
   This depends on the terms and conditions of the government entity providing the support. Rewaa is not responsible for determining eligibility or making any commitments in this regard.

7. Can I benefit from the electronic invoicing support provided by the Zakat, Tax and Customs Authority?
   Yes, if your enterprise has not received this support before.

   The Electronic Invoicing Support Program provides support of 2,500 SAR to cover part of the subscription cost for an electronic invoicing platform approved by the authority, like Rewaa. For more information, (click here).

8. Can I get a refund if I don't like the service?
   A refund request is not allowed if the subscription is through Monsha'at.

9. Can I apply for more than one commercial registration?
   Yes, you can choose the commercial registration you wish to activate the service on.

   If you own multiple commercial registrations and want to activate the packages for each, you must submit a separate request for each registration via the Mazaya platform.

10. Are there additional costs beyond the package value after applying the support?
    Additional fees may be applied in case of:

    • Upgrading the package (such as upgrading to unlimited internet).

    • Adding new devices.

    • Requesting personal training (VIP).

    • Activating additional support services.

    All these options are clearly displayed during the ordering process and in the price quote and final invoice.

11. Is VAT applied?
    Yes, invoices are subject to VAT according to the applicable Saudi regulations. The tax value will be shown in the final invoice.

12. How can I know the status of my eligibility for the support provided by Monsha'at?
    You will be contacted by the Rewaa sales team to inform you of the eligibility verification result.

    If the conditions are not met, the reason for rejection will be clarified.

13. Can I upgrade the package later or add additional devices?
    Yes, you can upgrade the package or request additional devices at any time as needed, through your account manager at Rewaa.

14. What is the capacity and duration of the free internet package included in the package?

    The package includes 1GB per month for 12 months, and you can upgrade to unlimited internet for 199 SAR per month.