Create your account on the Riwaa platform in just 4 steps!

Welcome to the Riwaa platform. We are happy that you chose us to be your technical partner in managing your business. In this article, we will explain the steps to create an account. Let's get started together 🚀

#Account Creation Steps

#Step One: Add Your Basic Information

1. Click here to go to the registration page.

2. Add the following information:

• Establishment name.

• Email address (used to activate the subscription).

• Mobile number.

ℹ️ To add a non-Saudi mobile number:

Click on the area code field > choose the appropriate code > enter the mobile number.

• Activation code "if any".

ℹ️ You get the activation code when you subscribe with us by visiting one of the STC branches or via the mystc app, you will find the number on the card inside the envelope you received.

• Referral code "if any".

ℹ️ A referral code is a special code you get from someone who has an account on Riwaa. If you use it when registering, the person who shared it with you gets a reward. After creating your account, you can share your referral code with others to earn rewards. For more details about the referral program, click here.

3. Check the box (✔️) at the option (I agree to the Terms and Conditions of Riwaa and Privacy Policy) after reviewing and reading them.

4. Click "Next".

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#Step Two: Create a Password

1. Enter a strong password.

2. Click "Next".

ℹ️ The password must be more than 8 characters, and include an uppercase letter, a lowercase letter, a number, and a symbol.

ℹ️ The verification code is sent to the mobile for Gulf countries' numbers, and to the email for numbers outside the Gulf countries.

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#Step Three: Verify Account Information

1. Enter the verification code sent to you.

2. Click "Verify".

ℹ️ To receive the code on your email instead of the mobile:

1. Click "Send the code to the email".

2. Check your email.

3. Add the code in the designated field.

4. Click "Verify".

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#Step Four: Tell Us About Your Business

1. Choose the answers that best describe your business:

• Under which sector does your business fall?

• What is the type of your business?

• In which area is your business located?

• How many branches does your business have?

2. Click: Start Now.

Moments later, you will automatically move to the Riwaa platform to explore it.

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#Frequently Asked Questions

1. #Can I change the main account email after completing the registration?

   The email cannot be changed from the platform. If you need to change it, contact technical support via live chat from the platform or via WhatsApp to know the requirements and procedures.

2. #I added all the information but didn't receive the verification code on my mobile, what should I do?

   1. Make sure the email is added correctly.

   2. Click on (Resend the code), or (Send the code to the email).

   If you still don't receive the code, contact technical support via live chat from the platform or via WhatsApp.

3. #Can I change the company name or mobile number after completing the registration?

   ​Yes, you can do that, go to Settings > Company Information > Change the company name or mobile number > Click "Save changes".

4. #Can I change or recover the password if I forget it after completing the registration?

   Yes, you can do that, click on (Forgot Password?) located on the login page. For more details, click here.

5. #Can I change the platform language during the registration stage?

   Yes, you can do that, click on the "Eng" option located at the top left of the registration page.