How to get e-billing support

Electronic billing support is a government program that provides support of 2,500 SAR to cover part of the subscription cost in a platform approved by the authority, such as the Riway platform, to help establishments comply with the electronic billing system and contribute to their sustainability and growth.

⚠️ Note: To apply for support, the "Electronic Billing Support Request" form must be submitted through the Taxpayers Portal on the authority's website. It is the official and sole reference for final confirmation of your eligibility.

#Eligible Establishments for Support

• Small/medium enterprises subject to the electronic billing regulation.

• The establishment's annual revenue must not exceed three million SAR.

• The establishment must have a valid commercial registration.

• The establishment must be located within the Kingdom of Saudi Arabia.

• The establishment must not have benefited from the support previously.

• The owner of the establishment must be of Saudi nationality.

• The establishment must be of Saudi nationality.

#How to Apply for Support?

ℹ️ Note: You will need to attach the subscription invoice to the Riway platform in the application.

1. Open the official service link (here).

2. Log in and then go to indirect taxes (VAT within services).

3. Choose the electronic billing support request and start creating a new request.

4. Enter the basic data for the request:

   • Unique number (TIN).

   • Reference number for the invoice related to your Riway platform subscription.

   • Purchase amount (2,500 SAR).

   • Service provider (search for: Riway in the search box).

   • Select: Riway Technology Company for Information Technology.

5. Attach the required documents: (subscription invoice, sample electronic invoice issued from the Riway platform).

6. Click send and then wait to receive an email from the authority containing the result of the request.

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#Frequently Asked Questions

1. What are the establishments subject to the electronic billing regulation?

   They are establishments registered for VAT and conducting business activities within the Kingdom of Saudi Arabia.

2. What is the electronic billing system (Invoice)?

   It is a system that converts paper invoices to electronic ones for exchange between the seller and buyer, and it is part of the VAT regulation.

3. What are the benefits of implementing electronic billing?

   It limits commercial concealment, combats the hidden economy, enhances fair competition, protects the consumer, and increases tax compliance.

4. What is an electronic invoice (E-invoicing)?

   An invoice issued and stored electronically according to the authority's requirements. A paper or scanned invoice is not considered an electronic invoice.

5. Is the support amount fixed?

   Yes, the support is fixed at 2,500 SAR per establishment and can be used once.

6. How is the support disbursed?

   The support is not direct cash but covers the subscription cost in an approved electronic billing program and is in the form of a credit balance in your account with the authority if your request is approved.

7. Can I benefit from this support if I have received other government support?

   This depends on the terms and conditions of the government entity providing the support, and Riway does not bear responsibility for determining eligibility or making any commitments in this regard.