How to use the self-payment feature to purchase additional benefits

#What is the self-payment feature?

It is a feature that allows you to purchase additional features and complete the payment directly from within the platform, without the need to contact the Riwaa team.

With the self-payment feature, you can:

• Purchase additional features directly from the platform.

• Complete the payment without submitting a request or waiting.

• Activate the features immediately after the payment is successful.

#When does the self-payment feature appear?

The self-payment feature appears when you reach the maximum limit of features available in your package, such as:

• Users

• Locations

• Sales boxes

When attempting to add a new feature after reaching the maximum limit, an alert window containing an "Upgrade" button will appear.

#How to purchase additional features

1. Click on "Upgrade" from the alert window.

2. Choose the features you wish to add and specify the required number.

3. Click on "Proceed to payment"

4. Choose the appropriate payment method:

Payment by bank card

1. Enter the card number.

2. Enter the card expiration date.

3. Enter the CVV code on the back of the card.

4. Enter the cardholder's name.

5. Click on "Pay".

Payment via mobile

1. Enter the mobile number.

2. You will receive a text message containing the payment link.

3. Open the link, then choose the appropriate payment method:

• Apple Pay

• Google Pay

• Samsung Pay

• Bank Card

5. Complete the payment process.

After successfully completing the payment, the features will be added to your package, and you can immediately benefit from them by adding users, branches, boxes, and others according to the items you purchased.

⚠️ Note: The cost of additional features is calculated based on the remaining duration of your subscription.

Example: If the feature costs 100 Riyals annually, and there are 6 months remaining on your subscription, only 50 Riyals will be charged.

#Frequently Asked Questions

1. How can I add features after purchasing?

   • To add users: Settings > Users > Add User.

   • To add new locations: Settings > Locations > Add Location.

   • To add sales boxes: Sales and Customers > Points of Sale > Add New Box.

2. When are features activated after payment?

   Features are activated immediately after the payment is successful.

3. What should I do if the features do not appear after payment?

   Refresh the page or log out and then log back in, and they will appear immediately.

4. Can I purchase more than one feature in the same transaction?

   Yes, you can choose more than one feature and specify the required number for each before completing the payment.