Rewaa company not only provides a comprehensive cloud platform for cashier and accounting, but also ensures the provision of a range of devices carefully selected to work in perfect harmony with the platform, aiming to provide everything you need to manage your sales. In this article, we will detail each device and how to install and operate them.
ℹ️ Note: If you do not wish to use the recommended devices by Rewaa and prefer to use your own, we advise you to check the minimum requirements to operate the Rewaa platform.
💡 Click on the device name to view details.
Cashier Devices
Cashier Device - Windows Operating System
Point of sale device with a touch screen (Windows operating system), used to access the Rewaa platform via Google Chrome browser.
Inclusivity
For all customers except the restaurant and café category.
Operating Requirement
Not included
Internet connection via Wi-Fi or Ethernet cable with a download speed of no less than (10 Mbps) and an upload speed of no less than (1 Mbps).
Device Accessories
Power cable connected to a power adapter
Installation Steps
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Hold the base firmly while adjusting and moving the screen to the appropriate viewing angle.
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Connect the power cable and turn on the device by pressing the power button located at the bottom right of the screen.
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Connect to the internet via Wi-Fi or Ethernet cable.
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Log in to the Rewaa platform using email and password through Google Chrome browser.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Optional Preferences
You can connect a keyboard and mouse to the device if needed, knowing that these components are not included in the device contents, and to ensure the best performance and speed, we recommend using the device to operate the Rewaa platform only, and not for other purposes.
Cashier Device - Android Operating System
Point of sale device operating on Android, equipped with a dual touch screen — one for the employee and another for the customer, allowing payment acceptance using NFC technology, and is compatible with the Rewaa Cashier app used to access and use the Rewaa platform. This device is intended for customers in the restaurant and café sector.
Inclusivity
Intended for customers in the restaurant and café sector.
Operating Requirement
Not included
Internet connection via Wi-Fi or Ethernet cable with a download speed of no less than (10 Mbps) and an upload speed of no less than (1 Mbps).
Device Accessories
Power cable connected to a power adapter
Installation Steps
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Connect the power cable and turn on the device.
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Press and hold the power button located at the bottom right of the base until the screen lights up.
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Connect to the internet via Wi-Fi or Ethernet cable.
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Log in to the Rewaa platform using email and password through the Rewaa Cashier app.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Optional Preferences
You can connect a keyboard and mouse to the device if needed, knowing that these components are not included in the device contents, and to ensure the best performance and speed, we recommend using the device to operate the Rewaa platform only, and not for other purposes.
Printers
Invoice Printer (Rewaa)
High-speed thermal invoice printer, used to print invoices directly from the Rewaa platform after completing sales transactions.
Operating Requirement
Not included
The printer comes with a short paper roll intended for initial testing. Customers can purchase suitable paper rolls for the printer from printing supplies or stationery stores as needed.
Device Accessories
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Power cable connected to a power adapter
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USB cable
Installation Steps - With Windows and Android Device
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Open the printer cover and insert the paper roll into the printer with the paper direction upwards.
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Connect the cable to the power and the printer.
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Connect the printer to the point of sale device using the USB cable.
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To install the printer driver, contact us via live chat from within the platform.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Barcode Label Printer
Printer specialized for printing adhesive barcode labels, used to facilitate sales and inventory operations within the store. Allows high-precision printing of product barcodes, helping to speed up scanning via barcode reader during sales, and improve inventory organization during stocktaking.
Operating Requirement
Not included
The printer comes without a label roll. Customers can purchase suitable label rolls for the printer from printing supplies or stationery stores as needed.
Device Accessories
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Power cable connected to a power adapter
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USB cable
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Internal parts for securing the label roll
Installation Steps - With Windows Device Only - Not compatible with Android Device
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Open the printer cover and insert the label roll, using the roll centering piece to secure it correctly in the middle of the printer.
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Use the USB cable to connect the printer to the Windows point of sale device.
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To install the printer driver, contact us via live chat from within the platform.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Additional Devices
Cash Drawer
A secure and durable cash drawer used to organize and store cash amounts, containing multiple compartments for paper and coin cash, supporting automatic opening feature when executing cash sales transactions.
Device Accessories
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RJ12 type cash drawer cable
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Drawer lock keys
Installation Steps - With Windows and Android Device
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Use the cable to connect the drawer to the printer.
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Execute a trial sale transaction using the cash payment option to ensure the drawer opens automatically.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Barcode Reader
A device used to read barcodes printed on products, used to speed up sales and inventory operations by automatically inputting data into the Rewaa platform when scanning the barcode.
Device Accessories
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USB cable to connect the reader to the point of sale device
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Stand: Barcode reader holder
Installation Steps - With Windows and Android Device
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Use the cable to connect the reader to the point of sale device.
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Assemble and secure the stand correctly.
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Insert the screw in its correct place and tighten it well.
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Insert the reader into the stand after tilting it slightly as needed.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Portable Point of Sale Device
A portable device operating on Android, combining point of sale and invoice printing functions in a compact, lightweight design. Supports wireless connectivity and features a high-definition touch screen, along with a built-in thermal printer for printing payment receipts.
Device Accessories
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Device charger
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Paper roll
Using the Device Separately from the Platform
This device is used separately from the platform to execute sales transactions, print invoices, and accept payments through the Rewaa Cashier app if the customer subscribes to the Rewaa Pay service.
Installation Steps - With Windows Device
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Connect to the internet via Wi-Fi
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Open the device cover and insert the paper roll into the printer with the paper direction upwards.
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To connect the point of sale device, press the "Rewaa Pay" app > Settings > "Remote", then enter the verification code displayed on the Rewaa Pay app. This will only be requested once when opening the cashier.
ℹ️ To view detailed installation steps, watch the following video:
(Video)
Technical Specifications
Frequently Asked Questions
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What is the difference between the Android cashier device and the Windows operating system one?
The Android device includes a dual screen, equipped with a payment acceptance feature compatible with the Rewaa Cashier app to access and operate the platform instead of the browser, and it is intended only for customers in the restaurant and café sector.
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Do the devices need constant internet to work?
Yes, the devices require a constant internet connection when using the Rewaa platform through the browser or through the Rewaa Cashier app.
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Do the devices come with a warranty? And for how long?
Yes, there is a two-year warranty on the devices starting from the invoice date, and the warranty includes free repair or replacement of the damaged device due to a manufacturing defect.
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Are new devices provided upon subscription renewal?
Subscription renewal does not include providing new devices, they must be purchased separately when needed.
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Can I subscribe to the Rewaa platform without devices?
Yes, you can subscribe without devices, provided the minimum requirements for operation are met. For more about the requirements (click here), noting that we offer up to 70% discounts with some of our packages, and some packages include free devices.
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Can I use third-party devices?
We highly recommend using the devices provided by Rewaa to ensure optimal performance and to avoid compatibility issues between devices or with the platform.
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Does the Rewaa platform support cashier devices from other companies?
There are minimum technical requirements for devices that are compatible with the Rewaa platform, you can view their details here, regarding operating systems, Rewaa is compatible with the following systems: (Microsoft Windows, Android, Chrome OS) but does not support any device operating on iOS (such as Mac, iPhone, iPad)
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Does the Rewaa platform support printers or cashier devices from other companies?
As a brand, we recommend Epson printers released after 2014 such as (TM-m30II and TM-m30III), and for more details on technical requirements, you can view the article minimum requirements to operate the Rewaa platform. -
When needing support in installation methods or if there are device malfunctions within the warranty period, who can I contact?
The technical support team is available to assist you 24/7, you can contact them via
live chat from within the platform.