The collected amounts are the total amounts collected from sales through different payment methods. They are automatically updated based on the transactions you perform through the platform.
To know the collected amounts
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Go to the main page.
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The collected amounts according to each payment method appear on the left side of the screen.
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Move the scrollbar to see all amounts and payment methods.
Transactions affecting the collected amounts
Transactions that increase the collected amounts
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Issuing sales invoices to customers through Riwaa's cashier or the online store linked with the platform.
⚠️ Note: Online store invoices are reflected on the Riwaa platform in two payment methods (cash or credit card) only, and will not reflect through payment methods like Tabby or Tamara, etc.
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Receiving a due amount from the customer (when settling a delayed invoice).
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Receiving an amount from the supplier due to returned stock.
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Adding an amount to the sales box.
Transactions that decrease the collected amounts
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Purchase orders and payments to suppliers.
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Withdrawing an amount from the sales box.
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Returning sales invoices.
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Adding expenses.
Frequently Asked Questions
1- What is the difference between the collected amounts at the top of the main page and the collected amounts in the sales boxes at the end of the page?
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The collected amounts at the top of the page include all operations within the platform, whether inside or outside the sales boxes, such as dealings with suppliers.
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The collected amounts in the sales boxes pertain only to the sales box operations.
2- Why do the collected amounts appear negative?
Because the transactions that decrease the balance are greater than the transactions that increase it.