How to add a service on the Riway platform

The Riwaa platform allows you to add services to offer them to your customers. In this article, you will learn the steps to add services on the platform and how to issue sales invoices for them.

#What is meant by services?

It is an intangible product offered to the customer in exchange for a value (money or subscription), aimed at meeting a need or solving a problem, such as: management consultations, legal consultations, etc., in addition to services in the retail sector such as: laundry and ironing services, gift wrapping and packaging, etc.

#What is meant by disabling inventory management?

It means that the product does not have a specified cost or quantity. This option is used for services or temporarily when the product is currently unavailable in stock.

⚠️ Note: If you add a product with a quantity and cost and then disable inventory management, these values will not be calculated.

To add this data later:

• Remove the check (✔) from the option to disable inventory management.

• Enter the data through purchase invoices, or delete the product and re-add it.

#How to add services on the Riwaa platform

When adding a single-type product or a multi-type product:

1. Check (✔️) the option "Disable Inventory Management."

2. The cost field and quantity field will be automatically disabled.

3. Complete entering the data according to the type of product you chose.

🔗 To know the steps to add a single-type product, click here.

🔗 To know the steps to add a multi-type product, click here.

#How to sell services and issue invoices

The method of selling services does not differ from selling other products. After adding the service on the platform, go to:

1. Sales and Customers > Point of Sale.

2. Open the sales box.

3. Search for the service name.

4. Add the service price (if you haven't added it previously in inventory).

5. Click on "Pay."

6. Complete the steps to issue the invoice.

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#Frequently Asked Questions

1. Can I disable inventory management if it's not needed?

   Yes, you can. If you are using the Riwaa platform to issue sales invoices or enter expenses only, add the products and activate the option to disable inventory management.

2. Can I add a product with disabled inventory inside a composite product?

   Yes, you can. For more details on adding a composite product, click here.

3. Can I disable inventory for tracked products?

   No, you cannot. Disabling inventory management means there is no quantity for the product, which does not apply to tracked products.

4. Can I add a product with disabled inventory in a purchase invoice?

   No, you cannot. Disabling inventory management means disabling quantities for the product. The product will not appear when issuing a purchase invoice.

5. Can I calculate net income when inventory management is disabled?

   No, you cannot. Disabling inventory cancels the cost and quantity. Net income will not be calculated.

6. Can I create a discount on the service or product when inventory management is disabled?

   Yes, you can. Click on the (discount amount) option above the pay button and enter discount details.

   Or click on the price field and enter the price after the discount, then complete issuing the invoice.

7. Does the name of a service change when the platform language is switched to English?

   No, service names appear as they were added. You can enter the name in both Arabic and English in the same field when adding the service to appear in both languages.