How to easily promote products of the same type

Single-type products – or what is known as simple products – are among the most common types in business activities, so the Riwaa platform has provided a shortcut to upload them to the platform using an (Excel) file.

#Step One: Download the Excel File

1. Go to Products and Inventory > Products > Import > Quick Import.

2. Select the branch (location) where you want to add the product data.

3. Click on the download icon to download the Excel file to your device.

#Step Two: Add Product Data

1. Read the instructions on the "Instructions Before Import" page.

2. Go to the "Products, Quantities, and Prices" page.

3. Hover over the basic fields like "Product Name, Identifier" to know the required data for each field.

4. Add the product data.

5. Review the "Input Verification" column to ensure the data is correct.

6. Click on the icon (💾) to save the data and then close the file.

#Step Three: Upload the Excel File to the Platform

1. Go to the platform > Products and Inventory > Products > Import > Quick Import.

2. Click "Browse Files" and select the file from your device, or drag and drop the file in the designated area.

3. Once the upload is complete, a checkmark (✅) will appear.

4. Click Next to verify the data.

#Step Four: Final Review Before Data Upload

After the platform verifies the data, a window will show:

• Total products added in the file.

• Products ready for import.

• If there is an error, a notification will show the number of products that need modification.

#Step Five: Import the Data

• If the data is correct: Click Import to upload the data to the platform.

• If there is an error in the data (in Step Four), you can choose one of the following solutions:

1. Ignore the notification and import only the valid data:

   a. Download the error report to know which data needs modification later.

   b. Click Import. Only the valid data will be imported.

2. Correct the errors and upload the file again:

   a. Click on: Download the modification report to know which data contains errors.

   b. Correct the errors in the original file.

   c. Click Replace File, and upload the original file after modification.

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#Frequently Asked Questions

1- What is the difference between the short Excel file and the comprehensive file for all data?

• The short file: Contains the most commonly used data when uploading products to the platform.

• The comprehensive file: Contains detailed data.

2- Can I use the short file to upload product bundles or multiple or grouped products?

The short file supports uploading single-type products only, it does not support uploading other types through it.

3- What will happen if the internet disconnects during data import?

The import process will temporarily stop, and when the connection returns, the import process will automatically resume.

4- What will happen if I do not add the product data in the required fields?

The row containing incomplete data will not be uploaded. A window will appear indicating an error.

5- How can I verify the accuracy and completeness of the data in the file before uploading it?

Check the verification column (L), the type of error will appear so you can correct it.

6- What is the expected time to import data onto the platform?

The time taken depends on the size of the data in the file. If the duration is more than 5 minutes, a window will appear indicating this.

7- Can I work on the platform during the data import process on the platform?

Yes, you can do so if the time taken to import the data is more than 5 minutes, a window will appear indicating this, click "Close and Notify Me When Finished" so you can continue your work on the platform. When the import is complete, a confirmation message will appear.