How to add a discount to a sales invoice from the Riwaya Cashier app

Through the sales screen in the Riwaa Cashier app, you can add a discount to a product or to the invoice. In this article, you will learn the steps in detail.

#Adding a Discount to a Specific Product

1. Open the sales box.

2. Add the product to the sales screen.

3. Press and hold on the product.

4. Choose the discount method: fixed amount or percentage.

5. Enter the discount value.

6. Press "Save."

7. The discount is applied to the product.

#Adding a Discount to the Entire Invoice

1. Open the sales box.

2. Add the products to the sales screen.

3. Click on the "Add Discount" option.

4. Choose the discount method: fixed amount or percentage.

5. Enter the discount value.

6. Press "Apply."

7. The discount is applied to the entire invoice.

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#Frequently Asked Questions

1- Can I add a discount to a specific product and then add a discount to the total invoice as well?

A discount cannot be applied to both the product and the total invoice at the same time. Apply only one discount: either to the product or to the total invoice.

2- I have a user account (Cashier), I am trying to add a discount to the invoice but the option is not enabled?

Contact the main account holder to check the permissions available to you.

3- Can I add a discount to a product that has a promotional offer?

A discount cannot be added to the product when there is a promotional offer on it, choose one.

4- How do I sell one piece with a discount and another without a discount from the same product?

Use promotional offers to execute this type of discount. For more details click here.