How to add a note to the invoice from the Riwaya Cashier app

The Riwaa Cashier app allows you to add notes to invoices, whether the note is on a specific invoice or a specific product to appear on the kitchen invoice when the order is sent. In this article, you will learn the details.

#Steps to Add a Note to a Specific Invoice

#1. Ensure the Sales Notes option is activated from the Riwaa platform (browser):

1. Go to Sales & Customers > Sales Settings > Sales Receipts.

2. Choose the appropriate receipt type (Tax Invoice, or Simplified Tax Invoice).

3. Check (✔) the "Sales Notes" option.

4. Click "Save."

#2. Go to the Riwaa Cashier app:

1. Log in to the Riwaa Cashier app.

2. Open the sales box.

3. Click on the "Notes" option at the top of the screen.

4. Add the note.

5. Click "Add."

6. Complete the steps to issue the invoice.

#Add a Note to a Specific Product

1. Log in to the Riwaa Cashier app.

2. Open the sales box.

3. Add the products in the sales screen.

4. Long press on the product name.

5. Add the note in the designated field.

6. Click "Save."

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#Frequently Asked Questions

1. How can I edit the note before issuing the invoice?

   Click on the "Notes" option and edit the note.

2. Do notes appear on kitchen invoices?

   Yes, notes appear on kitchen invoices.

3. Is there a specific character limit when adding a note to a specific invoice?

   Yes, the allowed character limit is 2000 characters.

4. Can I add a fixed note to all invoices?

   Yes, this can be done through the platform (browser), for more details click here.