Steps to pay a deferred sales invoice from the Riwaa Cashier app

When there are outstanding invoices for the customer, you can settle them and document the receipt of the amount through the Riwaa Cashier app.

#Steps to Settle an Outstanding Invoice from the Riwaa Cashier App

1. Go to the invoices list > click on the invoice to be settled.

2. Open the cash register (if it is closed).

3. Click on "Receive Amount."

4. Choose the payment method.

5. Enter the paid amount in the designated field.

6. Click on "Pay," this operation is documented and the invoice is settled.

7. You can print the invoice or share it with the customer.

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#Frequently Asked Questions

1- Must the outstanding invoice be settled from the same cash register it was issued from?

You can settle outstanding invoices from any cash register.

2- Can I know the amounts due from the customer?

Yes, this can be done through the platform (browser) if you have the permissions.

1. Go to Reports > Sales > Customer Payments Report.

2. Select the customer's name > all details of their payments appear.

3- Can I settle part of the outstanding invoice amount instead of the full amount?

Yes, you can do that, enter the amount the customer has paid in the designated field and click on "Pay."

4- Can I print the receipt from the Riwaa Cashier app?

No, but you can refer to it on the platform (browser) if you have the permissions through Sales and Customers > Customer Payments.